As a user of eConsular, you have the right to request the deletion of your data that we have collected. We are committed to ensuring the privacy and security of your data. Please follow the instructions below to submit a data deletion request.
- Identify Your User Account: To process your request, we need to identify your user account in our system. Please provide the email address or user ID associated with your account in eConsular.
- Submit Your Request: You can submit your data deletion request through one of the following methods:
- Email: Send an email to [Your Data Protection Officer's Email] with the subject line "Data Deletion Request". Include your identified email address or user ID in the message.
- In-App Request: If our app has a data deletion request feature, navigate to the 'Settings' section within the app, and follow the instructions provided for data deletion.
- Verification Process: After receiving your request, we will perform a verification process to ensure the security of your account. This may involve sending a verification link to your registered email address or asking you to answer security questions.
- Data Deletion Confirmation: Once your identity is verified, and we have processed your request, we will delete your data from our servers. We will send a confirmation email to you, indicating that your data has been successfully deleted.
- Additional Information: If you have any questions regarding the data deletion process, or if you face any issues while submitting your request, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..
Please note that the data deletion process may take up to 10 business days to complete, depending on the volume of data and the complexity of the request.